Court finds Dell guilty of fraud

Dell was found guilty on Tuesday of fraud, false advertising, deceptive business practices and abusive debt collection practices in a case brought by the New York attorney general. ...continue reading 'Court finds Dell guilty of fraud'

Dell hurries to fix faulty laptop keyboards

Dell on Friday said it has stopped shipment of two Vostro laptop models in Europe after discovering a faulty keyboard design with a few keys out of place. ...continue reading 'Dell hurries to fix faulty laptop keyboards'

Dell to factory-install Windows XP after June 30

Dell will continue to install Windows XP on new PCs after Microsoft's June 30 retirement date by taking advantage of a little-known clause in the downgrade rights that come with Vista Ultimate and Vista Business. ...continue reading 'Dell to factory-install Windows XP after June 30'

Dell phasing out customer service centers in Canada

Dell's facilities in Canada are being hit by the company's efforts to save US$3 billion over the next three years, with customer service centers in the country being phased out. ...continue reading 'Dell phasing out customer service centers in Canada'

Customers balk at Dell XPS One update. Is it legit?

Some Dell customers were left scratching their heads after Dell sent out a recent firmware update for the company's XPS One desktop systems. ...continue reading 'Customers balk at Dell XPS One update. Is it legit?'

Dell eyes $3 billion in cost savings in 3 years

Dell, the world's second largest PC vendor, plans to cut costs by $3 billion as it slashes the price of materials and components going into its gadgets and reduces operating expenses, including jobs, the company said Monday. ...continue reading 'Dell eyes $3 billion in cost savings in 3 years'

Dell plans significant investment in China

Calling China one of the world's fastest-growing economies, Michael Dell said his company would purchase $70 billion of hardware components from Chinese companies between last year and next year. In 2006, Dell purchased about $18 billion in technology components and related products from suppliers in China. ...continue reading 'Dell plans significant investment in China'

Dell revenue falls short of analyst estimates

Dell reported revenue of nearly $16 billion for the fourth quarter of 2008, up 10 percent from a year ago, but fell short of analyst estimates. ...continue reading 'Dell revenue falls short of analyst estimates'

Dell announces first arrays from EqualLogic acquisition

Acting immediately on its recent EqualLogic acquisition, Dell on Monday announced a new line of network storage products that the company claims are easy to install and manage. ...continue reading 'Dell announces first arrays from EqualLogic acquisition'

Dell assures users that laptops' electric jolts are harmless

Dell has assured users of its laptops that there is no danger from electrical jolts sometimes received from the cases of some of its systems. ...continue reading 'Dell assures users that laptops' electric jolts are harmless'

Dell assures users that laptops' electric jolts are harmless

Dell has assured users of its laptops that there is no danger from electrical jolts sometimes received from the cases of some of its systems. ...continue reading 'Dell assures users that laptops' electric jolts are harmless'

Dell reinventing itself, but support issues linger

Dell's efforts to reinvent itself this year through a dramatic break from its direct-sales model, expanded services and new enterprise offerings have shown positive early results, but some users have lingering concerns about supply chain management and support -- long-time issues for the company. ...continue reading 'Dell reinventing itself, but support issues linger'

Top 10 tech stories of 2007

Marc Ferranti, IDG News Service

This year has been a time of realignment and redefinition, as Apple launched its second zeitgeist-defining product of the new century, Dell and Intel battled to regain their former dominance, the software sector consolidated, Google rallied industry heavyweights around a common mobile device platform, and major vendors scrambled to embrace social networking. So without further ado, here are the top 10 stories of the year. ...continue reading 'Top 10 tech stories of 2007'