CRM systems to get free company contact data

Customers of a number of leading CRM (customer relationship management) systems will be able to import large sets of company contact data at no charge through a service from data provider Jigsaw. ...continue reading 'CRM systems to get free company contact data'

SugarCRM to support iPhone, BlackBerry

SugarCRM is bridging the distance between mobile phones and PCs with a new version of its Web-based customer relationship management software now available for beta testing. ...continue reading 'SugarCRM to support iPhone, BlackBerry'

Ribbit launches phone service for Salesforce

The Internet telephony startup Ribbit announced Tuesday that one of its initial flagship projects -- an integration with Salesforce -- is now available. ...continue reading 'Ribbit launches phone service for Salesforce'

Gartner: CRM market to grow 14 percent in 2008

The worldwide market for CRM (customer relationship management) software will grow 14.2 percent to US$8.9 billion in 2008, according to a Gartner estimate. ...continue reading 'Gartner: CRM market to grow 14 percent in 2008'

SugarCRM, NetSuite get boost from BT deal

BT said Tuesday it will sell enterprise software products from NetSuite and SugarCRM to its small and medium-sized business (SMB) customers. ...continue reading 'SugarCRM, NetSuite get boost from BT deal'

Microsoft Dynamics CRM Online goes GA

Microsoft will announce Tuesday that Dynamics CRM Online, the Microsoft-hosted version of Dynamics 4.0, is generally available in North America. ...continue reading 'Microsoft Dynamics CRM Online goes GA'

Salesforce announces integration with Google Apps

Salesforce has integrated Google's online productivity applications with its on-demand CRM (customer relationship management) offerings. The deal heightens an existing partnership between the companies, marked in part by their pact to plug Google's AdWords service into Salesforce. ...continue reading 'Salesforce announces integration with Google Apps'

Salesforce announces integration with Google Apps

Salesforce has integrated Google's online productivity applications with its on-demand CRM (customer relationship management) offerings. The deal heightens an existing partnership between the companies, marked in part by their pact to plug Google's AdWords service into Salesforce. ...continue reading 'Salesforce announces integration with Google Apps'

Microsoft renames CRM Live to 'CRM Online'

Microsoft is changing the name of its on-demand CRM (customer relationship management) offering to Microsoft Dynamics CRM Online, according to a company official. ...continue reading 'Microsoft renames CRM Live to 'CRM Online'

EnterpriseWizard offers customizable CRM

EnterpriseWizard this week is releasing the 2.0 version of its CRM application, a product built on top of its SaaSWizard Web application development platform and designed to be easily customizable. ...continue reading 'EnterpriseWizard offers customizable CRM'

SugarCRM offers biggest upgrade yet

SugarCRM has released the 5.0 version of its open-source customer relationship management software following a long period of development and testing. ...continue reading 'SugarCRM offers biggest upgrade yet'

Microsoft releases Dynamics CRM 4.0 to manufacturing

Targeted mainly at its VAR (Value Added Reseller) channel, Microsoft Dynamics CRM Version 4.0 was released to manufacturing this week. ...continue reading 'Microsoft releases Dynamics CRM 4.0 to manufacturing'

Centric CRM changes name, releases 5.0 version

Centric CRM said Wednesday it has changed its name to Concursive Corp., a move that coincides with the 5.0 release of its product. ...continue reading 'Centric CRM changes name, releases 5.0 version'